Beaverton Honda Service

Aio Fowler

a month ago

This Honda Service dept is easily the best dealer service center I've worked with. They're friendly and genuine. They easily handle things other shops in town can't seem to grasp at. They don't sell to you, rather they are polite and direct. The facility is nice, and they have a café for you to hang out at inside. I can't stress enough that they really are experts. I came in with dash lights galore, which have perplexed two other local shops. I received a correct diagnosis of my ABS module faults, and they didnt get offended when I told them I would be replacing it myself. Referral credit goes to GillS Point on Beaverton-Hillsdale Highway who told me all about how I should take my business to Honda of Beaverton becasue an abs code and clanking tie-rods exceeded their knowledge at GillS. Props to Andrew at Honda for outstanding service. Props to the team for always giving my car back sparkling clean. The whole inspection was less than a hundred dollars. Nice!

kamu kaehudavis

a month ago

They called me about a recall I didn’t even know about and scheduled me for a day that worked for me. The process was explained clearly and everything was smooth from start to finish. When I picked up my car, it was ready up front with no wait time. Andrew Johnson in service was great to work with, and Darith Ngoun even sent me a video showing what my car needs and its current condition. Really appreciated the communication and professionalism!

Lacy Martinez

a month ago

Brenden Barajas was our advisor when we brought our vehicles in for routine maintenance last Saturday. From start to finish he was knowledgeable, patient, kind, helpful, took time to answer all our questions, and he kept us in the loop as our cars were being serviced. He was by far one of the best advisors we have had at Honda! Thank you Brenden for your outstanding customer service! Your positive attitude and kindness didn’t go unnoticed and we appreciated you so much. Keep shining!

Chris

a month ago

I have been a customer of Beaverton Honda for many years and have always had good experiences working with them. Prices have understandably gone up a bit over the past several years, but having visited the dealerships of several other car brands in the area over the years, I've always found Beaverton Honda's service prices to be relatively fair. The mechanics do a good job and work efficiently—I'm usually only there a little more than an hour for an oil change and multi-point inspection +/- tire rotation. The waiting area is large, and the dealership is on the more generous side as far as refreshments and treats go. The service advisors have always been very friendly and happy to take special requests for my car. Shoutout to Nathan Campos Sanchez for always being extremely kind and following up with me after a visit to make sure everything is going okay. Would recommend the dealership to others.

Carol Newey

a month ago

I wish I could give more than 5 stars. They made me feel important. Honestly, I got the type of service one should expect at a dealership, but I took my second car (not a Honda) to a different dealership for service last week and didn't get near the same service. I drove up, I was quickly met by their greeter and got checked in quickly with verification of what they were going to do. Each person I met treated me with respect. Additionally, they videoed the inspection and let me know what they were seeing - the actual measurements of the tire tread, etc.- and then shared that with me. They also vacuumed my car. All for only $10 more than the dealership last week (who didn't even complete everything I asked them to do). Very grateful for the people who work at Bob Lanphere Beaverton Honda.