I cannot say enough good things about this shop. From the beginning, they treated me like a person, not a transaction. They took the time to clearly explain what was going on with my vehicle in a way that was easy to understand, answered my questions without rushing me, and never once made me feel pressured or upsold. What really stood out to me is their honesty and integrity. They’ve consistently worked to keep costs as low as possible and have been fully transparent about what actually needed to be done versus what can wait. That kind of trust is rare in the auto world. Their customer service is exceptional. They follow up, check in, and genuinely care about making sure everything is running well after the work is done. You can tell they’re not there to take advantage of people.. they’re actually there to help. For comparison, another shop across the street wanted $400 just to LOOK at my vehicle (diagnostics). Yikes! If you’re looking for a repair shop that is honest, skilled, reasonably priced, and treats you with respect, this is the place to go. Good mechanics are hard to find.. good people even more so. I’m extremely grateful I found both here, and I'm proud to refer others to them as my mechanic.
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Business Information
- Address
- 15688 SE 135th Ave, Clackamas, OR 97015, USA
- Phone
- (503) 656-0600
- Website
- tims-automotive.com
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleWent in with a nail in my tire that created a slow leak. Chase got me in and out in 20 minutes, when all I was hoping for was to set an appt to care for the tire. Fantastic customer service, kind people, and an update that my car needed an oil change! (i forgot) Oil change was timely and waited in the seating area. Tim (owner) has created a unique family/friend shop, with generations of customers patronizing his business. Fair and fair priced.
Tim is very knowledgeable! The manager Chase is great to talk to, good at what he does, kind, & if you have full coverage they lend you a car while servicing your vehicle (if a have any available). I will never take my car everywhere & am so grateful to have found this shop! THANK YOU EVERYONE WHO WORKS THERE!
My son bought a car from Tim's Automotive and it was a great experience. The entire team was fantastic from the front desk to the garage and especially Tim. He worked patiently with my son to find the perfect car. They provided detailed maintenance records for the vehicle, ensuring a confident purchase. We’ll definitely return for future maintenance."
The nicest and most honest mechanics out there. Gave me a price range and ended up being on the lower end. That never happens. Super patient w me. They do oil changes too. I’m going to look into having mine done there.
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